With a specialized technical team, in every platform described in our solutions, Kladann is able to guarantee a very high quality to all kind of call as describe bellow:
- Installation, removal and either complete or partial configurations enhancements;
- Installation, removal or reconfiguration of internal or external devices;
- Equipment upgrades and downgrades;
- Technical and a esthetical overhauling (cleaning/painting);
- Equipment refurbish;
- Technical intervention per-call;
- Equipment planning, logistics and transport;
- Support for IBM-brand equipment Call Home function, developed locally.
All interventions are made using original components and following the manufacturer technical norms and recommendations.
In xSeries platform, the assistance is offered exclusively to clients who possess a hardware maintenance agreement.
